In ground-breaking research released today, researchers found that the “new normal,” brought on by the COVID-19 pandemic, provides both disruptions and unique growth opportunities for health systems. The report highlights that health system CEOs are concerned about challenges in the new normal. Specifically, their concerns include keeping up with technology, regulatory changes, fiscal burden, and cyber threats. Nevertheless, CEOs believe that digital and intelligent technologies, new strategic mindsets, and hiring a diverse workforce can sway these challenges into growth opportunities.

According to the research, only 35% of CEOs believe the “new normal” is presenting new opportunities for health systems and less than half believe it will increase opportunities to identify new revenue growth. However, as noted in the research, the CEOs noted that there were many lessons learned and industry advances during the last year that could not have happened were it not for the pandemic, specifically those advances surrounding development and utilization of new technology.

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